Privacy Policy

This document is a Privacy Statement in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679).



Phoenix Engineering adheres guidelines based on the EU’s General Data Protection Regulation (GDPR).
Privacy of the personal, user and customer data on Phoenix Engineering premises, systems and services is one of the key aspects to secure data assets processed in Phoenix Engineering organization.
Phoenix Engineering does not use any personal data in any other way than securing the promised service level for customers or fulfilling lawful or legitimate interests. Personal data is not stored longer than required and is not used in marketing. Phoenix Engineering does not transfer personal data outside EU/EEA.
Data Privacy Impact Assessments (DPIA) are conducted annually or when deemed necessary to ensure that all the regulations are taken into account in Phoenix Engineering services, systems and products.

Phoenix Engineering can be contacted using contact details and providing a subject for inquiry. For further information see section "Data subject rights" below.


Purpose of processing personal data

Phoenix Engineering collects information about your computer and your visits to this website. This information includes geographical location, browser type, referral source, length of visit and number of page views.
The information is used based on Phoenix Engineering's legitimate interests to administer this website and to improve the website’s usability.
In case you use the "get in touch web form", your e-mail and any other information provided by you in the open text field are collected by Phoenix Engineering.
This information is used based on data subject's consent and Phoenix Engineering's legitimate interests to communicate and to improve our service.

Personal data collected on this website will be used for the purposes specified in this privacy policy. Phoenix Engineering will not use your personal data for any additional purpose, such as to profile those who access the website, unless Phoenix Engineering has informed you about such purpose and, when applicable, has your permission to do so. Furthermore, Phoenix Engineering will only keep your personal data as long as necessary in order to achieve the purpose it was collected for or as required in order to comply with any mandatory retention periods under applicable law.


Information sources

Phoenix Engineering collects, stores and uses the following categories of personal data that you give us directly or indirectly through your use of our website:

  • information about your visits to and use of this website
  • personal data provided in the contact form


Information disclosure

Phoenix Engineering discloses information collected about you in connection with your website visit:

  • to our service provider Google who may only process the personal data on our behalf;
  • in order to administer this website and to improve the website’s usability.
  • in order to communicate with you and to improve our service.

Due to the technical solution used to handle the data, some data may be physically located on the servers of external data processors and managed using a technical connection.
Data is not handled or transferred outside the European Union or the European Economic Area.
Except as provided in this privacy policy, we will not provide your information to third parties.


Security of your personal data

Phoenix Engineering will take adequate security measures to prevent any accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your personal information.
Personal information provided is stored to secure servers that are protected by technical systems.


Third party websites

The website contains links to other websites. This privacy policy does not cover the links within this website linking to other third party websites and Phoenix Engineering is not responsible for the privacy policies of such other third party websites.


Use of cookies

You can read more about how we use cookies in our Cookie policy.


Data subject rights

Any person whose details are kept on record has the right pursuant to GDPR to verify the information on file and withdraw given consent at any time.

A person whose details are kept on record has the right to restrict processing, require correction, amendment or removal of any personally identifiable information in the register which, taking into account the purpose for which the information is processed, is inaccurate, unnecessary, incomplete or out of date. A person also has a right to receive a copy of such information that was provided to Phoenix Engineering directly by the person (data portability). Should a specific request be denied, the person will be provided with a written statement regarding the matter.

On your right of access or portability request, please mention that the request concerns the registry data in Phoenix Engineering website.

Requests can be submitted in writing by signed mail, e-mail or contact sheet on the home page to the following addresses:

Phoenix Engineering
Tax Identification Number 21010294
Data Privacy Officer
Srboljub Zdravkovic

Generala Milojka Lesjanina 1/7
18000 Nis

Telephone: +381 18 307 848

The data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or of an alleged infringement of the GDPR.